Say What You Mean, Mean What You Say: Misremembering and Conflategate

Oxford Dictionary defines misremembering as remembering imperfectly or incorrectly. And Merriam-Webster defines conflation as “blend, fusion; especially :a composite reading or text”.

Brian Williams, the once iconic pillar of journalism, the last bastion of truth, justice and The American Way, the preppie scholar and boy next door, the guy in whom we put our trust, the guy we believed hailed to a higher standard, deceived us. Not only us, he deceived his superiors. He deceived the brave men and women who actually are shot at and have to deal with the reality of those circumstances every day, as defenders of our freedom. And then there are those closest to him: his friends, his family and his colleagues. He deceived us all.

In the last couple of days, we sadly come to find out, courtesy of Travis Tritten of Stars and Stripes, that Mr. Williams has been conflating his story for years. Last I counted, about twelve. Since 2003. Hard to swallow.

And to their credit, Comcast, NBC and the powers that be moved swiftly to put him on a 6 month hiatus. In my world I call it putting him out to pasture. A respected reporter, a pillar of truth in airwaves, and one of the last icons of journalism in this country, Mr. Williams put aside his once stellar ethics, misremembered his story, and conflated the truth.

And POOF! He is gone.

The moral of the story?
1. Say what you mean and mean what you say.
2. Misremember is not a word you want to have in your vocabulary.
3. Conflation chastens.

The fall from grace is hard. Who knows what will be in store for Mr. Williams? Only time will tell if his superiors will misremember him.

Let me know what you think will happen next in your comments.

Vacation: All Work and No Play Is NOT a Good Thing

Today’s blog comes in advance of a week’s vacation for yours truly. I am coming off an awesome 2014 and a whirlwind of HOLIDAZE. All good stuff but I need to unplug, chillax and have a nice glass of wine in front of a roaring fire with the snow-capped mountains my only distraction. Then when I return, I can come out re-charged, re-created and re-imagined.

Do you honestly think I won’t have a few calls here and there? That I will cancel my 4 am call to my London client next week? That I won’t be formulating bigger and better plans for all of you? That I won’t be thinking about the title for my next book for the Dude, Seriously trilogy? Of course I will. But I will be doing it in a calm, serene venue with few distractions, regularly scheduled snowshoes and workouts, and lots of down time with family and friends. I don’t owe it only to you. I owe it to myself, so that I can continue to grow with all the people that matter to me and my business. This is not a frivolous luxury for me. It is an ABSOLUTE NECESSITY!

And it is for you too! Read on.

Here are the facts folks. Americans are so busy looking over their shoulders at work, they only take half of their paid time off.

“Employees only use 51% of their eligible paid vacation time and paid time off, according to a recent survey of 2,300 workers who receive paid vacation. The survey was carried out by research firm Harris Interactive for the careers website Glassdoor. What’s more, 61% of Americans work while they’re on vacation, A new study has found that U.S. workers forfeited $52.4 billion in time-off benefits in 2013 and took less vacation time than at any point in the past four decades.”

American workers turned their backs on a total of 169 million days of paid time off, in effect “providing free labor for their employers, at an average of $504 per employee,” according to the study.

I truly feel sorry for the company, as much as I do for the employee. They think they are reaping the benefits of an all work, no play mentality, when in reality, they are robbing their culture of creativity, the cornerstone of every great organization.

Don’t be that 51% who can’t figure out a way to take vacation. Your soul needs it. Your brain needs it. Your body needs it.

What are your thoughts? Email me at [email protected] or comment down below. I want to know!

Practicing the Seven Ups

As those of you who follow me know, I am suddenly hooked on the word practice. While most people are busy making resolutions, most of which they won’t keep, I continue to practice my Seven Ups, a topic which I devote an entire chapter to in my latest book, Dude, Seriously, Get Your ASK in Gear! Not being negative, just being honest. Forbes.com quotes The University of Scranton as suggesting that only 8% of us keep our resolutions. YIKES!

So what is it exactly that I practice?

1. Show Up. Woody Allen said it’s 80 percent of success. I concur. Try it. It really does work. You will go places, meet people and write business you never thought possible.
2. Dress up. That’s right. Lose the business casual(ty) mode and dress for success.
3. Listen up. You have two ears and one mouth so that you can listen twice as much as you speak. How else can you learn anything, from your kid, your partner or your client? Listen often. Listen long. Listen hard.
4. Lighten up. Face it. Nobody wants to do business with or hang around with someone who takes themselves so seriously that they can’t find a little levity. I loved it when my newest prospect called me “Dudette”,a reference to how he had heard me at a speaking engagement where I showcased my book and experience as an executive coach.
5. Stand up. Yes. Stand up. Look me in the eye and shake my hand like you mean it. Be somebody I want to know.
6. Speak up. After you hear what I have to say, tell me something I need to know.
7. Follow up. Say what you mean and mean what you say. Make the appointment you promised you would set. Show up at the networking event you calendared. Your client is busy. Nudge them. Call them. Email them.Text them. If you don’t do anything else, follow up. It’s the key to your success.

So do us both a favor, keep on the path to your new year’s resolutions. And if you turn out to be one of the other 92 percent, practice my seven ups. A little here and there, and you may just be on to something great!

Simplicity and Abundance

Writing about New Year’s resolutions is so yesterday.

Blah. Blah. Blah.

I bet it WAS just yesterday when you resolved to lose the 5, 10, or 20 pounds you’ve gained over the last year. Maybe you are promising to go to the gym three times a week; then you’ll run three miles a day. Quit swearing. Start learning a new language. Book the trip to Paris you’ve been wanting to take. The list is endless and differs from person to person. They all seem easy enough. Just one little hitch: you have to START. BEGIN. COMMENCE, just like the new year. As Nike says: “Just do it.”

Personally, I know what I’m going have to do. I’m going to change it up and focus on resolving to simplify and abound.

I am going to start by de-cluttering my office. Touch a piece of paper once, and dispose or file. Better yet, try to lose the paper and use the cloud.

When I have a dinner party, I am not going to prepare my signature 5 course Bobby Flay meal, which requires shopping at 4 designer food stores and many hours of prep. I love doing it, but isn’t a Tex Mex party featuring Ina Garten’s 30 minute chili just as fun for getting people together?

Lastly, I am going to just say no more often to technology: to opening up my Facebook page whenever I want to sneak a peek, to answering my emails like an internet ninja, to texting like a banshee the moment I hear the ding of my smartphone. I know that those distractions will simplfy my life. For sure.

As for abounding (root word for abundance), Merriam Webster defines abound as: to be present in large numbers or in great quantity; to be prevalent. Yeah, that’s what I want. I want to have an abundance of love, hope, family, friends, clients and good will. I’ve decided that if I simplify my business and my life, then I will prevail and 2015 will be abundant.

Happy New Year!

WNYJ Interview

Here is my interview on WNYJ’s Community Impact, as we discuss The Intergenerational Workforce.

We discuss how all companies want to be productive, but only a few know that how their employees communicate (or not) affects their productivity and eventually their bottom line. With an unprecendented five generations in the labor force today ranging from the Millennials to seniors – companies have to understand and define what communication style will work for each generation and the organization itself.

PRESS RELEASE

PRESS RELEASE


SusanAscher.com
And
The Ascher Group
51 JFK Parkway
First Floor West
Short Hills, NJ 07078
[email protected]
TEL: (973) 597-1900
FOR IMMEDIATE RELEASE:

Business Strategist And Serial Author Interviewed On Regional Television
-Susan Ascher discusses the strategic use of communication to enhance a company’s productivity and profitability-

Short Hills, NJ — Susan P. Ascher, Founder, President and CEO of SusanAscher.com, The Ascher Group and The Sphere of Excellence in Communication ™, was recently interviewed on WNYJ Television’s “Community Impact Show” to discuss the role communication will play in 2015 to increase a company’s productivity and profitability.
In an over-arching interview on “Community Impact,” with Host, Jay Trelease, Susan discussed leadership and the communication conundrum existing in today’s companies. With an unprecedented five generations in the workforce – success will be determined by aligning and combining each generation’s unique communication style. Companies cannot succeed in a world with Millennials texting, Gen Yers e-mailing, Baby Boomers telephoning and Seniors holding out for face to face communication. With Gen Z on the horizon, the communication conundrum needs to be addressed sooner than later, and SMART, SOPHISTICARD, SUCCESSFUL companies are already doing that.
Please click here to watch to the entire interview.
WNYJ-TV is a non-commercial educational, independent television station which carries programming from MHz WorldView, a non-commercial television network owned by Virginia-based Commonwealth Public Broadcasting Corporation.

A serial author, Susan’s newest book, Dude, Seriously, Get Your ASK in Gear!, was just published (2014) and is a compilation of chapters on what we as leaders need to ask ourselves to succeed and stay relevant in The Digital Age. It continues the success of her first book, Dude, Seriously, It’s NOT All About You!, (published 2011), her rant on protocol and communications in the 24/7 nanosecond New Millennium.
Background:
Susan P. Ascher helps her clients differentiate themselves to stand out in business and in life. She speaks to business executives, business owners and professionals in career transition on how to best showcase their skills and the proven value of networking through golf.
A sought after national media resource, Susan has been interviewed on Bloomberg, ABC, NBC, CNBC, News 12 NJ, News 12 NY and My9TV and is a frequent commentator on TV 8 in Vail, Colorado. She presents workshops at universities throughout the country such as Lehigh University in Bethlehem, Pa., Colorado Mountain College in Edwards, Colorado, William Paterson University in Wayne, New Jersey and Fairleigh Dickinson University, Madison, New Jersey. She has been published in Forbes magazine, Crain’s New York Business, The Star-Ledger, NJBIZ and New Jersey & Company magazine.
Susan is a recipient of numerous awards from the Inc. 500, to Small Business Person of the Year, to Ernst & Young’s Entrepreneur of the Year as a four time finalist. Most recently, she was named a Leading Woman Entrepreneur and Business Owner of New Jersey.
For additional information, please contact [email protected].

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Practice Makes Better

My new favorite word: practice.

Many years ago, my first (and last) boss referred to our recruiting business as a practice. I thought it sounded so cool and professional. It made it seem like our contingency recruiting firm was playing on the same field as the large, global executive search firms who we revered and aspired to become.

I haven’t thought about the word practice much until recently. It has been coming up in more than a few strategy sessions and definitely worth revisiting.

Just last week, I was with a very successful young attorney who said she wanted to embark on a field that is allied with the Intellectual Property practice that she serves. Her fear is that she has “never worked on a Corporate Litigation case before”. I asked her what she did when she landed her first case out of law school in Intellectual Property. Did she know exactly what to do at that time? Had she ever done it before? Of course not. We talked about the fact that every day that we take on a new client, play our first round of golf, or learn a new skill of some sort, we are practicing to get better for the next time.

A week later, a friend of mine who is a genealogy expert, told me that she had a request for a major project which requires her to use a particular software so that she can deliver a professionally developed book to her client.”I’ve only use it a few times,” she lamented. “I have to get better at it.” Of course you do, and you will,” I said. Every time you are asked to do a search for a new client, it will get easier, because what you practice today prepares you for your next client tomorrow.

In the medical field it’s call residency. All those young interns are practicing, albeit at the supervision of an M.D. At some point, when it’s their turn to take on their first patient in the real world, all of the habits and processes that they learned as residents become a part of their practice.

Whether you are an HR Manager in charge of Employee Relations at a Fortune 500 company, an Audit Manager at a Big 4 accounting firm, or my friend the genealogist, keep on practicing. It’s the only way to not only get better at what you do, it also brings in more clients!

Saying Thank You… Let Me Count the Ways

thankyounote

It’s that time of year when, even though it is better to give than receive, we all are in receipt of some sort of gift. If you work in a large company, maybe it’s the gift you are getting in the office grab bag. In a smaller company, it may be a bonus check directly from the owner of the company or your supervisor. What about Aunt Sarah up in Maine who sends you that awful fruit cake every year? Doesn’t matter. They all deserve a thank you. In this crazy world of digital communication, why not be the standout human being who takes a minute to write a personal thank you note?

Here’s how:
1) You can buy a box of thank you notes.
2) You can go online to a place like Vistaprint, and print your own personalized notes.
3) You can go to your local stationer and have them help you design an elegant engraved note.
It really doesn’t matter what KIND of note, it just matters that you are taking the time to WRITE a note.

Think about it, thanking someone in this very personal way is an act of giving in its own right. It shows that you have taken the time out of your busy schedule to be thankful, thoughtful and courteous.

Makes the holiday mahem seem all worthwhile.